Frequently Asked Questions
Find answers to common questions about our products, shipping, returns, and more.
About Slizz
What is Slizz?
Slizz is a premium jewelry brand specializing in sterling silver pieces designed for the modern generation. We offer trendy, affordable, and high-quality jewelry that reflects your unique style.
What materials do you use?
All our jewelry is crafted from 925 sterling silver, ensuring durability and quality. We use premium materials and maintain strict quality standards.
Are the product images real?
No, the product images are not real. They are generated using AI to provide multiple viewing angles and lifestyle contexts. But we have attached at least one real product photograph at the end of each listing to accurately represent the actual item you will receive.
Shipping & Orders
Do you offer international shipping?
Currently, we ship within India only.
How can I track my order?
Once your order is shipped, you will receive a tracking number via SMS and email. You can track your order using this number on our website.
How do I cancel my order?
To cancel your order, please email us at hello@slizz.in with your order number. We will guide you through the process.
Returns & Refunds
How do I return my order?
To initiate a return, please email us at hello@slizz.in with your order number and reason for return. We will guide you through the process.
Product Care
How do I care for my silver jewelry?
Store your jewelry in a cool, dry place. Remove your jewelry at night. Clean with a soft cloth and avoid contact with perfumes, lotions, and chemicals.
Will my jewelry tarnish?
Sterling silver may tarnish over time due to exposure to air and moisture. Regular cleaning and proper storage will help maintain its shine.
Payment & Offers
How do I order from Slizz?
For now, you can only order from Slizz on Instagram. DM us on Instagram @slizz.in to place your order. We will enable website ordering soon.
What payment methods do you accept?
We accept UPI and COD payments. But please note, coupon codes are not applicable on COD orders.
Do you offer discounts?
Yes! We regularly offer discounts and have seasonal sales. Follow us on Instagram @slizz.in to stay updated on offers.